Decodo - Notice history

All systems operational

Support chat widget - Operational

Decodo Dashboard - Operational

Decodo Website - Operational

Operational

Residential Proxies - Operational

Datacenter Proxies - Operational

ISP Proxies - Operational

Mobile Proxies - Operational

Operational

SERP Scraping API - Operational

eCommerce Scraping API - Operational

Web Scraping API - Operational

Social Media Scraping API - Operational

Operational

Site Unblocker - Operational

Proxy Extension - Operational

Notice history

Apr 2025

Issues with Google scraping
  • Resolved
    Resolved

    The issue was resolved and our solutions operate as usual.

  • Investigating
    Investigating

    Recent changes on Google's side have affected the performance of some of our scraping products, resulting in lower success rates. We're actively working on identifying the best solution right now.

Issues accesing the dashboard.
  • Resolved
    Resolved

    The issue was resolved and our solutions operate as usual.

  • Investigating
    Investigating

    We're currently investigating the issue.

Partial Dedicated ISP US location proxy outage
  • Resolved
    Resolved

    The issue was resolved and our solutions operate as usual.

  • Identified
    Identified
    We are continuing to work on a fix for this incident.
Partial disruption affecting DC Pay/IP and DC Pay/GB Socks5 proxies.
  • Resolved
    Resolved

    The issue was resolved and our solutions operate as usual.

  • Investigating
    Investigating
    We are currently investigating this incident.
Partial disruption affecting DC Pay/IP and DC Pay/GB Socks5 proxies.
  • Resolved
    Resolved

    The issue was resolved and our solutions operate as usual.

  • Investigating
    Investigating

    We're currently investigating the issue.

Mar 2025

Partial outage affecting Dedicated ISP proxies in UK location
  • Resolved
    Resolved

    The issue was resolved and our solutions operate as usual.

  • Investigating
    Investigating

    We're currently investigating the issue.

Issue with Datacenter Pay/GB subscription display
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating
    We are currently investigating this incident.
Scheduled maintenance
  • Completed
    2025-03-13 at 12:39 PM
    Completed
    2025-03-13 at 12:39 PM

    The scheduled maintenance has been completed for ISP/IP; all solutions are operating as usual.

  • In progress
    2025-03-13 at 11:04 AM
    In progress
    2025-03-13 at 11:04 AM

    We’re performing scheduled maintenance for ISP/IP product.

  • Update
    2025-03-13 at 11:00 AM
    Planned
    2025-03-13 at 11:00 AM

    We'll perform scheduled ISP/IP maintenance from 11:00 UTC to 12:00 UTC. Service interruptions are expected.

  • Planned
    2025-03-13 at 11:00 AM
    Planned
    2025-03-13 at 11:00 AM

    We’re performing scheduled maintenance for ISP/IP product

Partial outage with Residential proxy European locations
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    We are currently experiencing a partial outage with Residential proxies. European locations are affected.

Feb 2025

Partial disruption affecting Dedicated ISP France proxies
  • Resolved
    Resolved

    The issue was resolved and our solutions operate as usual.

  • Investigating
    Investigating

    We are currently investigating the issue.

Our Help documentation is currently experiencing a major outage.
  • Resolved
    Resolved

    The issue was resolved and our solutions operate as usual.

  • Monitoring
    Monitoring

    Our Help documentation is currently experiencing a major outage. You can monitor the status of this issue directly at https://www.readmestatus.com/

Partial disruption affecting ISP proxies
  • Resolved
    Resolved

    The issue was resolved and our solutions operate as usual.

  • Investigating
    Investigating
    We are currently investigating this incident.
Help Documentation
  • Resolved
    Resolved

    The issue was resolved and our solutions operate as usual.

  • Monitoring
    Monitoring

    Currently, our documentation - https://help.smartproxy.com/ is under maintenance.

Partial outage affecting datacenter Pay/IP (Italy location) proxies
  • Resolved
    Resolved

    The issue was resolved and our solutions operate as usual.

  • Investigating
    Investigating

    We're currently investigating the issue.

Feb 2025 to Apr 2025

Next