Decodo - Notice history

All systems operational

Support chat widget - Operational

Operational

Decodo Website - Operational

Operational

Residential Proxies - Operational

Datacenter Proxies - Operational

ISP Proxies - Operational

Mobile Proxies - Operational

Operational

SERP Scraping API - Operational

eCommerce Scraping API - Operational

Web Scraping API - Operational

Social Media Scraping API - Operational

Video Downloader - Operational

Operational

Site Unblocker - Operational

Proxy Extension - Operational

Notice history

Apr 2026

Partial outage with Static Residential (ISP) proxies in the UK
  • Update
    Update
    This incident has been resolved.
  • Resolved
    Resolved
    This incident has been resolved.
Partial outage with Static Residential (ISP) proxies in the US location
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating
    We are currently investigating this incident.
Partial outage with Static Residential (ISP) proxies in the UK location
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating
    We are currently investigating this incident.
Partial outage with Static Residential (ISP) proxies in the FR location
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating
    We are currently investigating this incident.
Web scraping API and Site Unblocker is experiencing degraded performance.
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    Web scraping API and Site Unblocker is experiencing degraded performance.

  • Identified
    Identified

    Web scraping API is experiencing degraded performance.

Mar 2026

Partial disruption affecting the DC proxies in the NL location
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    Investigating
    We are currently investigating this incident.
Disruption of checkout services
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified
    We are continuing to work on a fix for this incident.
Partial disruption affecting the DC proxies in the NL location
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating
    We are currently investigating this incident.
Service disruption affecting Web Scraping API response times.
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    ​We are currently investigating the issue.

Scheduled maintenance for one of our payment providers
  • Completed
    2026-03-26 at 8:00 AM
    Completed
    2026-03-26 at 8:00 AM
    Maintenance has completed successfully
  • In progress
    2026-03-26 at 7:00 AM
    In progress
    2026-03-26 at 7:00 AM
    Maintenance is now in progress
  • Planned
    2026-03-26 at 7:00 AM
    Planned
    2026-03-26 at 7:00 AM

    One of our payment providers is going to have a scheduled maintenance. During the maintenance period, crypto payments will not be accepted.

Feb 2026

Scheduled maintenance
  • Completed
    2026-02-26 at 10:00 AM
    Completed
    2026-02-26 at 10:00 AM
    Maintenance has completed successfully
  • In progress
    2026-02-26 at 9:00 AM
    In progress
    2026-02-26 at 9:00 AM
    Maintenance is now in progress
  • Planned
    2026-02-26 at 9:00 AM
    Planned
    2026-02-26 at 9:00 AM
    We are planning for a scheduled maintenance during that time.
Scheduled maintenance
  • Completed
    2026-02-25 at 11:00 PM
    Completed
    2026-02-25 at 11:00 PM
    Maintenance has completed successfully
  • In progress
    2026-02-25 at 10:00 PM
    In progress
    2026-02-25 at 10:00 PM
    Maintenance is now in progress
  • Planned
    2026-02-25 at 10:00 PM
    Planned
    2026-02-25 at 10:00 PM
    We are planning for a scheduled maintenance during that time.
Scheduled maintenance
  • Completed
    2026-02-25 at 10:00 AM
    Completed
    2026-02-25 at 10:00 AM
    Maintenance has completed successfully
  • In progress
    2026-02-25 at 9:00 AM
    In progress
    2026-02-25 at 9:00 AM
    Maintenance is now in progress
  • Planned
    2026-02-25 at 9:00 AM
    Planned
    2026-02-25 at 9:00 AM
    We are planning for a scheduled maintenance during that time.
Partial disruption affecting ISP proxies for clients connecting from Asian region.
  • Resolved
    Resolved

    The issue was resolved and our solutions operate as usual.

  • Investigating
    Investigating

    ISP proxies are currently experiencing disruptions (decreased success rate, increased response time) for clients connecting from the Asian region.

Scheduled maintenance
  • Completed
    2026-02-20 at 7:10 AM
    Completed
    2026-02-20 at 7:10 AM
    Maintenance has completed successfully
  • In progress
    2026-02-20 at 7:00 AM
    In progress
    2026-02-20 at 7:00 AM
    Maintenance is now in progress
  • Planned
    2026-02-20 at 7:00 AM
    Planned
    2026-02-20 at 7:00 AM

    We’ll be performing scheduled maintenance to ensure the highest performance of our solutions. During this time, slight disturbances may occur in the Scraping product line.

Feb 2026 to Apr 2026

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